ENLIGHTENED RETURNS TO HYLANDS ESTATE FOR 2021!

A magical outdoor light trail for all the family to enjoy at Christmas!

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Event Information

Dates: 26th November 2021 to 2nd January 2022

Times: First Entry is 16:30h and then slots every 15 minutes until 21:00h.

Prebooking Required: Yes

Ticket Types Available: Adult (16 and over), Child (3-16), Infant (Under 3’s), Family (2 Adults & 2 Children)

Ticket Bands Available: Off-Peak Date Tickets, Peak Date Tickets & High-Peak Date Tickets

Location: Hylands Estate (Writtle Entrance off of Greenbury Way – A414), CM2 8FS – Follow signs for Hylands Park NOT Hylands House (No access to the event from the London Road Entrance)

Enquiries: The event is organised by Enlightened Moments and all enquiries should be made via the contact details on this website. The event is not managed by Hylands Estate and the estate team will be unable to assist you with your enquiries.

 

Enlightened Returns to Hylands Estate for Christmas 2021!

Following the hugely successful event last winter, Enlightened returns to Hylands Estate with a new longer route and even more magical lighting installations for 2021. The grounds will be transformed into a magical illuminated light trail for visitors to enjoy with all the family. Book now to see mesmerising light installations and enchanting moments along a specially crafted route for our visitors this winter.

A Magical Illuminated Outdoor Trail...

What our visitors have said….

“It was absolutely brilliant. So well done, absolutely magical! Everyone working on it was cheery and saying hello. It was fantastic. Please do it again!!”

 

“Such a magical evening! Well done to all who have organised this! Just got home and although chilly it was such a lovely musical and light show! Well done!

 

“Went tonight and had an amazing time”

 

“The trail was amazing! So pretty and definitely worth the money”

 

ABSOLUTELY FANTASTIC!Far exceeding our expectations. Perfect. I hope this becomes an annual event!”

 

“Lovely walk around the enlightened light display…Very magical

GENERAL INFORMATION & FREQUENTLY ASKED QUESTIONS

 

·       Do I need to pre-book?

Yes, tickets are limited for each time slot so must be pre-booked to guarantee entry and avoid disappointment.

 

·       How will my tickets arrive? 

As soon as you’ve completed the purchase of your tickets you will be shown your order number (please make a note of this) as well as a link to download your tickets immediately. You can also use your order number and email address to access your tickets via the “My Tickets” section of our website.

 

·       Do children need to pay? 

All children must book a ticket. Children under the age of 3 are free of charge but must still book a ticket. There is a charge for children age 4-15 years. Children 16 and over pay the adult price.

 

·       Can my tickets be changed?

Tickets are non-refundable and non-interchangeable. Subject to availability, the date and time of your booked tickets can be amended up to 14 days before your booked slot. Changes after this time cannot be completed. To amend your booking, please visit the “My Tickets” section of our website where you can access your booking with your order number and email address. Please note if your original ticket was booked during our Early Bird Sale but you amend your booking after the sale, the new tickets will be at the Standard ticket price and the difference will need to be paid to complete the amendment.

 

·       What happens if I cannot attend?

Unfortunately, due to the high demand for tickets, they are non-refundable and not interchangeable.

 

·       Are their different ticket prices for different days?

 

Yes, there are different ticket prices depending upon which day you wish to attend. We offer Off-Peak, Peak and High-Peak tickets for Enlightened Hylands 2021. Ticket pricing for each day can be found on the booking page of this website. Remember – we offer Early Bird Discount tickets if booked by 31st March 2021.

 

·       Will refunds be offered if the event is cancelled due to poor weather conditions?

If Enlightened Hylands has to cancel the event before the advertised start time then full refunds will be offered or you can rebook for another date, subject to availability.

 

·       Will there be free parking?

There is plenty of free parking at Hylands Estate, please follow the signs for Hylands Park (not Hylands House) off Greenbury Way (A414). Please note there is NO ENTRY to the event via the London Road entrance, this gate will be locked at 5pm.

 

·       How far is the walk around the Enlightened trail?

The Enchanted trail is approximately 1 mile in length. We estimate that the trail will take you around 1 hour to complete.

 

·       Is site re-entry allowed?

Re-entry is not permitted.

 

·       Is it wheelchair/pushchair friendly?

Our trail makes use of the paths around the properties, however these may be gravel in places and have a slight incline/decline at times. It is accessible for wheelchairs and pushchairs, but will get muddy!

 

·       Is there a discount for Carer’s?

Yes, we offer a free Carer ticket where required. When making the booking for your party, please book all the tickets required but do NOT book a ticker for the Carer. Please simply email the team using the online form below with your booking number and we will add a free Carer ticket to the booking for you.

 

·       Are dogs allowed into the event?

Yes. Dogs on a lead are permitted on the trail.

 

·       What is the start/end time of the event?

Our first timed entry is 4:30pm and the last entry slot time is 9pm. All visitors must leave the site by 10pm.

 

·       Our timed ticket is for 5.00pm, can we stay all evening?

We estimate that each party will take up to 1 hour to enjoy the trail.

 

·       Can we arrive earlier in the day for the event?

No. You will not be admitted before your timed ticket slot and parking is limited so please ensure you arrive no earlier than your allocated slot.

 

·       How do the time ticket slots work? 

We have arrival time slots every 15 minutes from 16:30h to 21:00h.

 

·       What is there to see at Enlightened Hylands

This is a night-time outdoor attraction that illuminates a dedicated trail of light around the grounds of Hylands. On the trail there are numerous static and interactive light up attractions with an enchanting soundscape. Refreshments and toilet facilities will be available. 

 

·       Are refreshments included in the price of the ticket?

No, refreshments are not included in the price of the ticket.

 

·       Can I go inside Hylands House?

Enlightened Hylands does not take you inside the house. Enlightened Hylands is an outdoor trail through the gardens and grounds and the house will not be open.

 

·       Will Father Christmas be at Enlightened Hylands?

No, Father Christmas is very busy at this time of year and is not planning to visit Enlightened Hylands

 

·       What happens if it is raining or snowing? 

Unless the weather presents a safety issue, the event will go ahead in all conditions (rain or shine!) so please come prepared. We suggest you wrap up warm and wear appropriate footwear for the winter weather.

 

In extreme weather conditions where a safety issue is presented, notification of cancellation will be emailed to all ticket holders and also posted on our website and social media channels.

 

 

PLEASE NOTE

Please note, due to the type of the event, some areas of the site will have limited lighting. Please keep to the illuminated pathways at all times and keep track of younger visitors. Paths are uneven in places and may be slippery under foot in poor weather, so please wear suitable footwear. We advise visitors to wrap up warm as the event takes place throughout the grounds with no indoor shelter.

 

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Contact us

Got a question? Send us your enquiry using the online form and one of the team will be right with you!

Support
info@enlightenedmoments.co.uk
0330 016 1257




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